This object is in archive! 

Allow Email Address in User Popup to Be Selectable

cPanel Mickey shared this idea 2 years ago

When hovering over a username in the agent interface, we're presented with a preview of their usercard including their email address. In order to actually select and copy this email address, we still have to navigate to their user page. This causes issues with navigation and adds unnecessary clicks. Please allow this text to be selectable somehow.

Comments (1)



recently we've added "Copy Email" icon in user's profile and full topic page in agents interface. Once you navigate in user's profile, just click the icon and email will be copied.


In case there are user's replies on full topic page, you wouldn't need to leave the topic page and would be able to click "Copy Email" icon right there.

Please let us know if this solution works for you.

Replies have been locked on this page!