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All Categories disappear for "Users" when there is a Private category
we have a category in our useresponse instance. However when we create new category with visibility:Private then all the categories disappear for users.
It means that we either cannot use private categories. Or our users won't be able to see any category. Seems as bug in "UseResponse version: 2.1, Corporate"
Could you please send FTP and admin access to support@useresponse.com for us to check this issue?
Could you please send FTP and admin access to support@useresponse.com for us to check this issue?
Lukas,
We couldn't identify this bug on our test environment... So it will be more convenient to provide access for us to quickly check on the issue
Lukas,
We couldn't identify this bug on our test environment... So it will be more convenient to provide access for us to quickly check on the issue
Glad to hear that :)
Glad to hear that :)
yes, now it works. thx
yes, now it works. thx
FYI - We're having the same issue. We'll try the latest installer as well and let you know if it fixed it for us.
FYI - We're having the same issue. We'll try the latest installer as well and let you know if it fixed it for us.
Let us know, as we couldn't reproduce the bug.. though, will be ready to help you
Let us know, as we couldn't reproduce the bug.. though, will be ready to help you
I just re-downloaded from license manager and compared it to my previous download of 2.1. The only files that I see different are \index.php (change to temp files path) and an updated jQuery mobile.
Was there a change since the initial 2.1 download that might fix this issue (as Lukas seems to have experienced)? If not, we can provide access to assist your debugging.
I just re-downloaded from license manager and compared it to my previous download of 2.1. The only files that I see different are \index.php (change to temp files path) and an updated jQuery mobile.
Was there a change since the initial 2.1 download that might fix this issue (as Lukas seems to have experienced)? If not, we can provide access to assist your debugging.
FATAL ERROR (1) Call to a member function setActive() on a non-objectFatal error on line 423 in file /opt/bitnami/apache2/htdocs/application/modules/categories/handlers/Events.php, PHP 5.3.15 (Linux)
Requested page:http://community.pestpac.com/categories/pestpac-mobile/all/status/popular
Module name:categoriesController name:indexAction name:categoryParameters:category = (string) pestpac-mobile
objects = (string) all
status = (string) popular
FATAL ERROR (1) Call to a member function setActive() on a non-objectFatal error on line 423 in file /opt/bitnami/apache2/htdocs/application/modules/categories/handlers/Events.php, PHP 5.3.15 (Linux)
Requested page:http://community.pestpac.com/categories/pestpac-mobile/all/status/popular
Module name:categoriesController name:indexAction name:categoryParameters:category = (string) pestpac-mobile
objects = (string) all
status = (string) popular
Thank you, we'll check it
Thank you, we'll check it
Chris,
Could you please send FTP/System admin access to support(at)useresponse.com or share it as hidden info here?
Chris,
Could you please send FTP/System admin access to support(at)useresponse.com or share it as hidden info here?
We've fixed the issue on your server. 2.2 release will include it
We've fixed the issue on your server. 2.2 release will include it
Stas, I think I lost this fix when I upgraded to the 2.2 beta. I'm comparing the file in 2.1 and 2.2 and it appears the same. I forgot to back up the version that you fixed for me :(
Stas, I think I lost this fix when I upgraded to the 2.2 beta. I'm comparing the file in 2.1 and 2.2 and it appears the same. I forgot to back up the version that you fixed for me :(
We are releasing 2.3 release really soon - in couple of days where you'll have the fix integrated. As of now, please clean cache under Administration - it should work if you are on 2.2
We are releasing 2.3 release really soon - in couple of days where you'll have the fix integrated. As of now, please clean cache under Administration - it should work if you are on 2.2
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