Upvote 2

Add actions in automation rules to change custom object fields

Completed Mirjana Bota 3 years ago

When user opens new ticket, I would need to change private fields inside ticket form based on user data.

Replies (2)

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1

Hi,

we added ability to change object tags and custom object fields automatically based on specific conditions of your automation rules.

The improvement is available in 4.7.2 release.

Have a good day!

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Thank you for the solution. It was quite fast.

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