The files are linked html files to create a complete help file. The files cannot be uploaded 1 at a time and these are structured so that except the home help file, the other pages should not be visible. There are several hundred individual pages.
Duane
Lisa,
The files are linked html files to create a complete help file. The files cannot be uploaded 1 at a time and these are structured so that except the home help file, the other pages should not be visible. There are several hundred individual pages.
I'm trying to figure out what you need to accomplish. Would you like to import your current help documentation into UseResponse knowledge base to prevent creating articles one by one in UseResponse?
Please correct me if I'm wrong.
Liza
Hi Duane,
I'm trying to figure out what you need to accomplish. Would you like to import your current help documentation into UseResponse knowledge base to prevent creating articles one by one in UseResponse?
I believe I found an alternative solution which will work better because of the updating process. We are trying to add html documentation for a product to a path on the server which will be git repository.
I believe I found an alternative solution which will work better because of the updating process. We are trying to add html documentation for a product to a path on the server which will be git repository.
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Hi Duane,
In Menu - Knowledge Base you can select an article you'd like to edit and on the article's page, you can find Attach Files option at the bottom.
Please let me know if it helps.
Liza
Hi Duane,
In Menu - Knowledge Base you can select an article you'd like to edit and on the article's page, you can find Attach Files option at the bottom.
Please let me know if it helps.
Liza
Lisa,
The files are linked html files to create a complete help file. The files cannot be uploaded 1 at a time and these are structured so that except the home help file, the other pages should not be visible. There are several hundred individual pages.
Duane
Lisa,
The files are linked html files to create a complete help file. The files cannot be uploaded 1 at a time and these are structured so that except the home help file, the other pages should not be visible. There are several hundred individual pages.
Duane
Replies have been locked on this page!