Add possibility for email notification when sheduled job fail

voldapet shared this idea 2 years ago
Declined

Hi,


our scheduled Frequently job failed with error:


PHP Fatal error: Maximum execution time of 60 seconds exceeded in /var/www/locusmap.eu/help/application/3.4.2/modules/helpdesk/services/MailProcessor.php on line 458


This issue was caused SPAM email that contained tons of links and other mess. Due to this error we didn't receive emails in help desk system. Could you please add feature that send some email notification for administrators when job fail? Or better to identificate email as spam and throw it away :)


Thanks


Petr

Comments (4)

photo
1

Petr,

In near future we will try to optimize our mailing mechanism functionality.

Additionally we suggest you to use any anti-spam software on your mail sever, for example SpamAssasin.

photo
1

Dear Paul,

thank you for info. Well we use google mail as company support email so the Spam are very rears but I can understand you

Thank you

Best regards

Petr

photo
1

Thank you for understanding. If something becomes clearer regarding this we will notify you.

photo
1

Hello,

we've come to conclusion that it's rather difficult technically to send email notifications to admins in case jobs failed.

When scheduled jobs fail or other system issues occur, admin could be notified on the main page of Administration area. By clicking System Warnings you could see that scheduled jobs have to be launched.

Hope this solution would work for you.