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Widget Type Feedback ---> "Invalid widget type!"

Archived user 11 years ago

If i set up the "Feedback widget" using the code from ther administration area, the widget is displayed but when i try to insert a feedback from the widget's interface, i get this error: "Invalid widget type!".


After a quick investigation trough the source code, i noticed that the parameter used to initialize the widget is: "type=feedback".

But then, in the feedback form the parameter "type" is used to pass the type of the feedback (example "type=idea").


Then the WidgetController.php check that parameters and fall in that error.


Is there a way to solwe this problem? Do you have a patch?


Thank you in advance.


p.s. I'm using the free edition

Replies (12)

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1

Hi,

Could you please try and clean browser cookie for this website and see if it works?

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1

Hi,

I've tried to clean all the cache but the problem is still the same.

I've also tried to comment the "type's" check in WidgetController.php but i get another error php. I paste here a portion of the error:


NOTICE (8) Undefined property: WidgetController::$responseAddForm

Notice on line 624 in file /var/www/ ... /application/modules/system/library/Controller/Plugin/CrashReport.php, PHP 5.3.23 (Linux)

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1

Hi,

You shouldn't touch core files as it can lead to other problems that you experience now. We can't seem to reproduce the issue. In order for us to take a closer look at your issue that is specifically to your environment, you need to proceed with Corporate package as Support is covered there.

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1

Any luck with the problem?

I'm facing the same. Also Free edition.

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1

No, I've also checked with another useresponse instance but the problem is the same.

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1

We've checked on the problem and couldn't identify it in the latest 2.3.8 free or corporate package

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1

Добрый вечер! Я скачал и установил Вашу последнюю бесплатную версию, но с ней та же самая проблема, о которой упоминают ребята "наверху". Видимо, придется сносить и искать другую систему.

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1

Any updates on this one?

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1

Michael Yevdokimov wrote:

Any updates on this one?
Could you please email more details on the problem (describe what widget are you trying to place) in your environment to support(at)useresponse.com

We need link to your system and ftp access to the folder where system is installed.

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1

Same problem here with 2.3.9 fresh install.

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1

Fixed: this is because of my rewrite rule in Nginx.

I have changed it from:

try_files $uri $uri/ /index.php

to

try_files $uri $uri/ /index.php$is_args$args;

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We recommend using latest 3.x release which is only in commercial self-hosted package

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