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Why do Administrators get no email notifications when no categories are selected?
Some of our administrators would like to get email notifications only for posts they've commented on.
When they have no categories selected, they get no emails. When they have the correct categories selected, they get emailed about every change.
The "I've Created" and "Posted Comments" selections do not seem to matter for administrators.
Could this be related to the "moderate posts" and "moderate comments" functions?
This is the correct workflow now, but not ideal.
Everything that you've stated is right, and moderation has nothing to do with that. All Admins and off representatives receive notifications on new topics and comments there, unless they unsubscribe from specific categories.
Believe me, we've been thinking a lot lately about email flow and control of the right emails to get for the right representatives or admins.
If you have specific ideas about that emails flow (who should be subscribed or/and receive notifications on topic creating), please share it for us to integrate more flexible way of managing it.
This is the correct workflow now, but not ideal.
Everything that you've stated is right, and moderation has nothing to do with that. All Admins and off representatives receive notifications on new topics and comments there, unless they unsubscribe from specific categories.
Believe me, we've been thinking a lot lately about email flow and control of the right emails to get for the right representatives or admins.
If you have specific ideas about that emails flow (who should be subscribed or/and receive notifications on topic creating), please share it for us to integrate more flexible way of managing it.
I think it would be nice to see a third check-box, "New Post in my categories," which only emails for the initial posting of a new post in that category.
Then the user can select new topics, topics they posted, and/or topics they've replied to. They can select all, one, or two of the above to accommodate different workflows.
Example: 2 users work on one product (category). They each want to know about new posts - but if the other replies, they don't want to follow the whole thread. They could enable "New topics" and "Replied" only, and are notified only of the initial posting and any updates on posts they've replied in. Posts replied by the other user don't produce emails.
I think it would be nice to see a third check-box, "New Post in my categories," which only emails for the initial posting of a new post in that category.
Then the user can select new topics, topics they posted, and/or topics they've replied to. They can select all, one, or two of the above to accommodate different workflows.
Example: 2 users work on one product (category). They each want to know about new posts - but if the other replies, they don't want to follow the whole thread. They could enable "New topics" and "Replied" only, and are notified only of the initial posting and any updates on posts they've replied in. Posts replied by the other user don't produce emails.
Mike,
Thanks for sharing your view on Notifications. We'll consider it for the next major release or make it in a bit different way, though to get result in controlling ore email workflow.
Mike,
Thanks for sharing your view on Notifications. We'll consider it for the next major release or make it in a bit different way, though to get result in controlling ore email workflow.
Some new features of improved system on notifications system that will be incorporated in 3.0 release.
Some new features of improved system on notifications system that will be incorporated in 3.0 release.
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