What does without login mean

Lee Roquet shared this question 4 years ago
Answered

Noticed I have a list of users under the 'without login' what does this mean and how do I fix the problem.

Comments (1)

photo
1

Hello Lee,

Without Login means that they never logged in the community. So these users most likely are not activated in community. For example, users that send emails to your mailbox are not activated, so they have just account for tracking the progress on it and for future references.

Once user registers in community, his tickets would be assigned to the account.