The issue was in high capacity of exported users. We recommend creating custom report (segment) for users and export only them (for example with specific conditions or filters set).
Max number of exported users at one time is 5000.
Let me know if it works for you.
Hi Benny,
The issue was in high capacity of exported users. We recommend creating custom report (segment) for users and export only them (for example with specific conditions or filters set).
Hi Benny,
Did you try it once or it gives you error on specific conditions?
Hi Benny,
Did you try it once or it gives you error on specific conditions?
Hi Benny,
We've investigated the issue. The cause is in the work of our database that cannot export large number of users as you have at once.
Our dev team will work on it.
I'll let you know as soon as it's fixed.
Thank you.
Regards,
Maria
Hi Benny,
We've investigated the issue. The cause is in the work of our database that cannot export large number of users as you have at once.
Our dev team will work on it.
I'll let you know as soon as it's fixed.
Thank you.
Regards,
Maria
Hi Benny,
The issue was in high capacity of exported users. We recommend creating custom report (segment) for users and export only them (for example with specific conditions or filters set).
Max number of exported users at one time is 5000.
Let me know if it works for you.
Hi Benny,
The issue was in high capacity of exported users. We recommend creating custom report (segment) for users and export only them (for example with specific conditions or filters set).
Max number of exported users at one time is 5000.
Let me know if it works for you.
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