Unassigned tickets should stand at the top of the list
In the Inbox one can group tickets by agents ("Responsible"). The list would be even more easy to use if the group "No responsible" would always stand at the top:
Regards,
Peter
In the Inbox one can group tickets by agents ("Responsible"). The list would be even more easy to use if the group "No responsible" would always stand at the top:
Regards,
Peter
Replies have been locked on this page!