Thank you for that, but if there is no need for an activation key why is that screen even appearing ? ( bit worrying that such a flaw has been left in during the sign up process )
From here I went to the live chat page
Where the text states
Create jabber account
I downloaded the first of the messengers, ( not sure why there is no client or web portal and why I need a messenger ) Not one option to create a jabber account, googled jabber, the domain states
June 25, 2013: We have temporarily disabled account registration at the jabber.org IM service while we migrate the account database to a new machine.
So I am guessing no one will be registering a jabber account anytime soon. Im stuck the help docs clearly do not explain things clearly. Please can you advise on how to get live chat up and running without a jabber account or is it not possible ?
HI Stas
Thank you for that, but if there is no need for an activation key why is that screen even appearing ? ( bit worrying that such a flaw has been left in during the sign up process )
From here I went to the live chat page
Where the text states
Create jabber account
I downloaded the first of the messengers, ( not sure why there is no client or web portal and why I need a messenger ) Not one option to create a jabber account, googled jabber, the domain states
June 25, 2013: We have temporarily disabled account registration at the jabber.org IM service while we migrate the account database to a new machine.
So I am guessing no one will be registering a jabber account anytime soon. Im stuck the help docs clearly do not explain things clearly. Please can you advise on how to get live chat up and running without a jabber account or is it not possible ?
You should have received activation email but you didnt because emails from our server somehow doesn't hit your inbox, so we have activated it manually for you.
You should have received activation email but you didnt because emails from our server somehow doesn't hit your inbox, so we have activated it manually for you.
Hello Duncan,
I think that you dont get notifications from us.
Please whitelist useresponse.com domain.
Your trial was activated yeaterday https://testtrialcheck.useresponse.com
Hello Duncan,
I think that you dont get notifications from us.
Please whitelist useresponse.com domain.
Your trial was activated yeaterday https://testtrialcheck.useresponse.com
HI Stas
Thank you for that, but if there is no need for an activation key why is that screen even appearing ? ( bit worrying that such a flaw has been left in during the sign up process )
From here I went to the live chat page
Where the text states
Create jabber account
I downloaded the first of the messengers, ( not sure why there is no client or web portal and why I need a messenger ) Not one option to create a jabber account, googled jabber, the domain states
June 25, 2013: We have temporarily disabled account registration at the jabber.org IM service while we migrate the account database to a new machine.
So I am guessing no one will be registering a jabber account anytime soon. Im stuck the help docs clearly do not explain things clearly. Please can you advise on how to get live chat up and running without a jabber account or is it not possible ?
HI Stas
Thank you for that, but if there is no need for an activation key why is that screen even appearing ? ( bit worrying that such a flaw has been left in during the sign up process )
From here I went to the live chat page
Where the text states
Create jabber account
I downloaded the first of the messengers, ( not sure why there is no client or web portal and why I need a messenger ) Not one option to create a jabber account, googled jabber, the domain states
June 25, 2013: We have temporarily disabled account registration at the jabber.org IM service while we migrate the account database to a new machine.
So I am guessing no one will be registering a jabber account anytime soon. Im stuck the help docs clearly do not explain things clearly. Please can you advise on how to get live chat up and running without a jabber account or is it not possible ?
Hi Duncan,
You should have received activation email but you didnt because emails from our server somehow doesn't hit your inbox, so we have activated it manually for you.
As for the live chat. We provide jabber accounts on our servers. In order to set it up please refer to Live Chat instructions https://help.useresponse.com/knowledge-base/articles/live-chat_1
Hi Duncan,
You should have received activation email but you didnt because emails from our server somehow doesn't hit your inbox, so we have activated it manually for you.
As for the live chat. We provide jabber accounts on our servers. In order to set it up please refer to Live Chat instructions https://help.useresponse.com/knowledge-base/articles/live-chat_1
Does the chat system search the KB as users type their questions ?
Does the chat system search the KB as users type their questions ?
This is planned and would be released in about 2 months
This is planned and would be released in about 2 months
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