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Shall I do multiple installation in same domain

Archived Mohamed M. 13 years ago

Hello Support,


Shall I create a multiple instance with single license in a domain.


Thanks & Regards

Mohamed

Best Answer
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Definitely no. UseResponse licenses are issued on per-URL basis. Multiple installations are not permitted and will result in your license termination, without refund.

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Replies (14)

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13

Definitely no. UseResponse licenses are issued on per-URL basis. Multiple installations are not permitted and will result in your license termination, without refund.

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11

According to License Agreement - you can install system on single URL with one license, though it can be any domain, sub-domain or folder of the domain license is assigned to.

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14

Can we then have one installation and multiple communities under separate categories?

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15

Sorry, current functionality doesn't have this option either

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11

But multiple communities under one installation is what is allowed as per this url:

https://help.useresponse.com/responses/how-to-support-seperate-communities-one-domain

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13

you can break responses into categories, but this will be one community with responses visible to all members (if only you don't use Private Objects module)

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10

Sorry, but what's Private Objects module and how does it change interaction/visibility/behavior?

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11

Please check this response, it should give you an explanation of Private Objects module in relation to categories

https://help.useresponse.com/responses/how-to-implement-more-complex-category-structure

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12

Yo Dee wrote:

Sorry, but what's Private Objects module and how does it change interaction/visibility/behavior?
Private objects help you organize help desk within community, so that only authors can and official representatives see topics and comments within topics so they are no in public to provide support

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10

Can we install on multiple sub-domains or directories for a single license as shown below.


http://www.domain.com

http://www.test.domain.com

http://www.test2.domain.com


http://www.domain.com / test

http://www.domain.com / test 2


Please let me know.

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12

No, you can't. 1 url = 1 license

There are developer licenses for testing purposes

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13

So you mean, we need to renew the licence every year for single site. If not this product gets locked by some means ?

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12

You don't need to renew licenses as it's lifetime license and it won't be locked. It's optional. But if you want to get updates after 1st yeah, you'll need to renew.

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13

Oh great! Thanks for clearing my doubts...just a pre-sale questions :-)

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