Upvote 1

Sending bulk emails to customers?

Answered Peter M. 5 years ago

Is there a way to send several customers the same message at once?


Scenario: Several customers are reporting the same bug. We will add an internal ID (bug number) to the tickets. As soon as the bug has been fixed, we would like to send the affected customers a status update.

Replies (1)

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Hello Peter,

Just subscribe required users and update the status of the ticket or topic with optional status

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