Re ordering items in, and for, tickets
Hi it would be really great if I had the ability to reorder the list of users, please? I already have this ability for ticket categories - I make them alphabetical so that when I'm raising a ticket I can easily find and select the correct category. At the moment when I try to assign users to the ticket its a pain that they are not alphabetical also.
Also, even though in 'fields and properties' I have changed their order, this hasn't transferred to the order in which they appear in my tickets. Event though I'm in the list of ticket properties. Please see attached screengrab of the ticket properties list in the admin, and a screengrab of a new ticket so you can see how they differ in their order.
Is this something you can amend for the next release, please?