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organic traffic from Google showing zero "average visit duration"in analytics

Archived Amalgam V. 11 years ago

I have the analytics code installed into my head.phtml file properly however when I view my Google analytics statistics I am seeing issues... the average visit duration of visitors from referrals is well over one minute... however all traffic from "Google organic" shows exactly 0 seconds. Anyone else seeing this behavior?

Replies (9)

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Amalgam,

Could you please use built-in feature to insert any tracking code in Analytics section under Administration area and check if it works?

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I'm using the built in feature ( after you helped with the upgrade )... I just built a report over the past few days and analytics is still showing zero seconds for all organic traffic from Google. thanks for any suggestions. screenshot:1372467314568

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also, this question is no longer answered... how do we mark a question that is marked answered as unanswered?

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Hello Amalgam,

Could you please check if you have the code that you've added in Administration, to be in source code of the page(s)?

If you do have it, we don't see any reasons for it to not work incorrectly.

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yes, I already added it to the analytics area. See screenshot: http://www.thesanjuans.com/images/1372716108836.jpg

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What I mean - do you see it in source code of the loaded page? Press CTRL+U in browser and find it

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Yes, the code is there. I wouldn't have the other basic statistics without the code. I just made a change in my analytics account ( see screenshot below )... before it was set to off.

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Amalgam,

I don't see the code mentioned here in source of the page in your community. Could you please send us FTP and admin access to your community to support(at)useresponse.com and we'll take a look at your problem.

Make sure you have latest UseResponse installed

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Yes, the analytics code has been there all along... screenshot. Thanks for any ideas.

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