My Tickets sort in the My Account area - sort by active first
This is for your website portal area...not in my product
Just a suggestion in your My Account area for tickets and posts. The list of open items is organized by date but it makes it really hard to see what is active. Right now we have a lot of open requests and ones that are needing to be closed.
Can you look at having the tickets and posts sort by open and the closed moving to the bottom of the list? Small thing but having to sort all the way done the list to find the active items, is a pain. Maybe a options filter to 'hide completed items'