Upvote 2

metadata with NPS submission

Answered Subhajit 3 years ago

Hi,

Is it possible to gather additional data with the NPS score an user gives.

I would like to gather data, not limited to, what browser/os they are using, user locale, geo-location, etc.


Jit

Replies (1)

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1

Hello,

it's possible to gather additional information about the user like browser, OS, IP address, country by IP.

This information is available under user card in agents interface.

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