Change: As an admin, I can change user type access from an ordinary user to Agent?
I need the log to know of who (since we do have a lot of Admins) executed the change and what time he/she does it?
Thanks!
In order to check all the changes related to topic, ticket, article, you can check change log located under Options when you are on that page.
Hi Stas - What about those changes made by the Admin. Sample change user access type from Default User to Admin
Hi Mika,
Unfortunately we don't have such logging
Replies have been locked on this page!
In order to check all the changes related to topic, ticket, article, you can check change log located under Options when you are on that page.
In order to check all the changes related to topic, ticket, article, you can check change log located under Options when you are on that page.
Hi Stas - What about those changes made by the Admin. Sample change user access type from Default User to Admin
Hi Stas - What about those changes made by the Admin. Sample change user access type from Default User to Admin
Replies have been locked on this page!