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Is it possible to change the priority options to be more than normal and high?

Lee Roquet shared this question 5 years ago
Answered

Is it possible to change the priority options from just normal and high to say a more standard 4 level options?

P1 - Critical

P2 - High

P3 - Med

P3 - Low

Comments (1)

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Lee,


It's not possible. We've done 2 options only - Normal and High, because 99% of users select only these 2 options. If you want 4 options, please create new custom field in Administration-Properties for required object with 4 options and switch off standard Priority.

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