Integrating the Support Desk to a Self-hosted WordPress site

Archived ashok kumar ● ago

I would like to know the ability of integrating the support desk to WordPress based website. Could anybody tell me if there is a plugin available to integrate the script to WordPress sites?

Not just embedding or bridging. I want the script be integrated, so that there is just one login system for the whole website

Thanks!

Replies (3)

Stas K. ●

It's possible to integrate UseResponse not just with Wordpress but any system without any plugins

OneLogin (Single Sign On) - will give you ability to make one login form without problems; It's a part of Login Plus module in Corporate package; You just override header.phtml template and put the link to login to wordpress login form;
API - you can grab the data or locate it in UseResponse from the outside with API integration. SDK is available in Developer Manual

ashok kumar ●

Is the OneLogin is available with free version? So that I can use the free version until my other requests (like Social Network integration ) are implemented? I can purchase the corporate license after a while when the script is ready with other features I need

Thanks

Stas K. ●

Hello Ashok,

Unfortunately, One login is only available in commercial version only. But with any purchase client get 1 year of free updates.

Be sure that next release will include your requests, as we are already working on them, though release will be only in about 3 months, as we have many things working on like:

Socialize - integration with Facebook and Twitter to get feedback right inside them;
Incoming Mail - auto post public/private topic via email;
Improved design;
System Analytics;
Extra widgets and forms to integrate;
Custom fields in any widgets and forms

So you see we have many things to work on by 2.3 release.