Upvote 1

How to suppress the feedback icons at the bottom of a FAQ article?

Answered Peter M. 5 years ago

At the moment every FAQ article has a bottom line for quick feedback:

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I have not yet understand how to customise this footer. Some examples:


  • Hiding the text »Is article helpful?« and the smileys
  • Replacing the icons
  • Asking for additional feedback, if a client found the article not helpful

Kind regards

Peter

Replies (2)

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If you want o just hide Is this article helpful text, you can go to Administration - Languages and rename it to blank, so it would disappear.

Replacing the icons or hiding the block could be done with custom css in Administration - Interface - My Interface.

Additional feedback is a part of Satisfaction survey that we are currently working on.

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Thanks a lot!

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