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How to properly setup incomming mail?

Archived Annevar Media, LLC 9 years ago

Currently running 3.0.2 and noticed that email replies were not working at all, so setup a new incoming mailbox, we happen to use google apps. I then changed the outgoing to the exact same email address.

The conflicts log is empty, all 3 cron tasks are running with green check marks, but there is a big red X for:

Mailbox that Checks for Replies

Incoming or outgoing mailbox(es) are not set or different


When I go to Incoming and test connection, says connected to mail box, you have one unread messages. And the connection says OK.

What am I doing wrong?

Replies (6)

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OK, so an update, and just as frustrated.


Added the imap extension to the server, restarted php-fpm.


Tested out replying, nothing. Went to the Conflicts tab:


Author data are not specified!


42f966ed408ded816c0ea71675ec7bbe

So here is the question: Is this because its not working in 3.0.2, or is something else wrong?


I do currently have a user setup with the same email account, should I not?

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Okay, so I made sure none of the accounts are using the email account [email protected]. But I get the exact same 'Author data are not specified!' error.

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We've identified bug in 3.0.2 release where incoming mailbox doesn't work correctly. Also reviewing 3.1 release in order for that feature to work smoothly.

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Okay, something I will revisit once I have installed 3.1. Thanks!

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Did you check it in 3.1.3 latest release? it should work now as expected.

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Have not updated from 3.1.2 yet. Have a presentation tomorrow so I sure as heck am not trying to update it tonight! But will look into it next week.

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It's already 3.1.4. In case more questions, let us know

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