How to migrate cloud to self-hosted?

qinghai shared this question 3 years ago

as title, If I am a cloud service user, I want to migrate to self-hosted, is it possible?


Yes, you can migrate from UseResponse Cloud to Self-Hosted. So, you need to purchase Self-Hosted license and we'll provide you further instructions on how to proceed.

Please note, that you also need to purchase appropriate Self-Hosted addons which are included in Cloud version by default. For example: if you're using Help Desk feature on Cloud, as well you need to have it in Self-Hosted.