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How long does it take to get your license after purchasing?

Archived Michael Q. 13 years ago

I purchased the software at 10:30am, Ive been trying to be patient but I was hoping to get fool around with it a bit today.

Best Answer
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Hello Michael,

Account is automatically created once you purchase the package. If you didn't receive notifications from system and account login (if you are new user) within 30 minutes after purchase, please check spam box.


In case any problems, use Password Recovery here with email that you've entered while purchase.

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Replies (8)

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10

Hello Michael,

Account is automatically created once you purchase the package. If you didn't receive notifications from system and account login (if you are new user) within 30 minutes after purchase, please check spam box.


In case any problems, use Password Recovery here with email that you've entered while purchase.

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13

I entered the E-mail and looked through our spam filter and nothings there. Can it be tied to this account? It would make it a bit easier for me not to have 2 different accounts.

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11

Wow you guys are fast!!! Thanks alot

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10

You are welcome! Hope you'll find our software useful! In case any questions or problems, feel free to use this community or Documentation at website

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12

I guess the answer is, Not long at all.

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12

Michael Quiles wrote:

I guess the answer is, Not long at all.
In case we are online, we try to respond during 4 hours after request :)

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11

I got all notifications and could login. But my account shows that I don't have any license. Very frustrating and there is no one to talk to. Your chat is offline :(

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Irena Balin wrote:

I got all notifications and could login. But my account shows that I don't have any license. Very frustrating and there is no one to talk to. Your chat is offline :(
Irena, sorry for 30 minutes delay, license is activated under your account. The problem was in Risk Analysis of used payment method.

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