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How do I contact support?

Ashley Dyer shared this question 5 years ago
Answered

The link to "Live Chat" does nothing on your site, and the phone number provided in the header to contact support is not an active number. If I have questions about the UseResponse service, but cannot contact anyone to ask them, how can I justify purchasing it??

Comments (3)

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Hello Ashley,

We've just launched new website and polishing it now along with widgets, so we may experience some issues with working links.

You can always reach us with email, support center and sometimes by phone on working hours.

We try to respond during 4 hours after request.

If you have specific questions, you are more than welcome to post them as a ticket or here

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That would be great, but the phone number provided on the site is not an active number. Do you have a more updated phone number that I could contact support at?

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We've just updated phone number on website - there was a mistake that we've fixed. CTRL+F5 will work on our home page to get new number

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