This object is in archive! 

how can i use an own field from users in ticket rule?

Archived Jens H. 10 years ago

... to assign special tickets from special customers to special agents? :)

Replies (2)

photo
16

Hello Jens,


Currently, you can set it based on Contact email of the author to put in conditions, but in 3.2.2 release it would be possible also to define user custom fields in conditions

This comment is in trash! Restore
photo
14

thanks a lot. is enough for me!

This comment is in trash! Restore

Replies have been locked on this page!