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How can I migrate from self-hosted to cloud?

Magnus Stolpe shared this question 5 years ago
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As the subject says; I have a self-hosted UseResponse support site today bought 2013. If I want to migrate the entire content, users, etc to your cloud service, is that possible?

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Hello Magnus,


Yes, you can migrate to UseResponse Cloud. But you need to have active subscription on Self-Hosted. So please renew subscription from your licenses page and we'll provide you further instructions on how to proceed, as it would require database from you as we are going to upgrade it to the latest version and migrate to cloud.

Also, you'll be eligible to get 6 months of free service for the cloud on 1 agent.

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