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EXCEPTION: Decoding failed: Syntax error

Archived Ross K. 11 years ago

Hi Guys,


Just installed UseResponse and having a little bit of trouble getting it to work. Everything seems to work but when you post an idea it comes up with this error "EXCEPTION: Decoding failed: Syntax error". Also this same error comes up when trying to view an idea that has been created.


Please see attached.

Best Answer
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Most likely the problem is in magic_quotes_gpc in your php.ini file. Please turn it off.

Let us know if it worked for you

Replies (4)

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1

Most likely the problem is in magic_quotes_gpc in your php.ini file. Please turn it off.

Let us know if it worked for you

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1

@Andrew just checking, did this problem get fixed by disabling magic_quotes_gpc in your php.ini file?


We're having the same issue, getting an error message like this for many of our pageviews, so wondering if this will help us as well.


Thanks!

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@Dan, @Andrew,

In 2.3.9 this problem will be fixed, as it was identified on some environments, so we've put extra check in specific place.

It will be live in several days

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Hey Stas! this is great to hear!! we disabled magic_quotes_gpc in our php.ini and it's still happening, so I'm really happy you've identified the cause.

Thanks!

Dan

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