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Error in Single Sign On Module after installation process

Archived Rafael A. 13 years ago

Hi,


We need to use the Single Sign Option; and after the installation process is done, when I try to access to the module appears an error message (see image), but the options that the demo online has, do not appear.


Thanks in advance

Rafael

Replies (8)

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11

We are investigating this issue, thank you.

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13

Did you receive CrashReport after you've encountered this problem? If so, please email it to support@useresponse.com

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13

I would recommend uninstalling Login Plus and installing it again.

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13

When I try to uninstall the module appears other message error (see image)

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13

The problem is that initially files or login plus was installed incorrectly. Please provide FTP and db access to our email if you have changed it so we can take a look

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11

The ftp and DB access is setup in my account, in the section "licence manager".

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12

Rafael,

I can't access web interface (PHPMyAdmin) Could you please check it and update db host or provide it in Support Chat at our home page?

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12

Please try again Thank you

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