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Empty topic!

Archived Renaud Cerrato 9 years ago

My customers are able to post empty topic (no title and no description). Why do your system allow such a thing? I'm tired to manually delete them...

Replies (3)

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Hello Renaud,

What version of UR do you have installed and how topics are added into the system? With the help of New Topic form?

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In fact, they're not really empty : Im getting "Title" in title and "Description" into the description. I'm assuming they are coming from the mobile interface since I'm a mobile app help desk.

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We'll take a look at the problem in mobile theme and get back to you

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Renaud,

We've made a fix regarding this issue.

Please download attached archive and replace the file /public/assets/modules/system/js/frontend.js on your server.

Let us if it works for you.

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