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Can't edit my URL in license manager

Archived Jorge G. 13 years ago

I have tried using several different browsers and OSes (Chrome/OSX, Safari/OSX, IE/W7) and everytime I click on the edit button I get a License Manager empty page and nowhere to edit my URL.

Best Answer
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I've changed your license URL and now you can download new license file.

We'll take a look why users can't do it themselves with further update.

Update: the bug is changing license url is fixed

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Replies (7)

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14

I've changed your license URL and now you can download new license file.

We'll take a look why users can't do it themselves with further update.

Update: the bug is changing license url is fixed

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16

Thanks :)

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21

I have a similar problem; I can't seem to edit my License URL and then if I download the license.key file the installation won't work.

I have tried Safari and Chrome on a Mac OSX, as well as Chrome and IE on Windows.

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13

John-Paul,

We've fixed the issue and now license url can be changed at License Manager

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20

Not able to change the URL of the installation either.

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12

Carl Benson wrote:

Not able to change the URL of the installation either.
License URL could be changed during 30 days after purchase. Please send us request to support@useresponse.com for us to change it for you.

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15

Carl, We've changed license URL to the requested one

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