Can't edit my URL in license manager

Archived Jorge G. ● ago

I have tried using several different browsers and OSes (Chrome/OSX, Safari/OSX, IE/W7) and everytime I click on the edit button I get a License Manager empty page and nowhere to edit my URL.

Best Answer

Stas K. ●

I've changed your license URL and now you can download new license file.

We'll take a look why users can't do it themselves with further update.

Update: the bug is changing license url is fixed

Replies (7)

Stas K. ● ●

I've changed your license URL and now you can download new license file.

We'll take a look why users can't do it themselves with further update.

Update: the bug is changing license url is fixed

Jorge G. ●

Thanks :)

John-Paul D. ●

I have a similar problem; I can't seem to edit my License URL and then if I download the license.key file the installation won't work.

I have tried Safari and Chrome on a Mac OSX, as well as Chrome and IE on Windows.

Stas K. ●

John-Paul,

We've fixed the issue and now license url can be changed at License Manager

Martin B. ●

Not able to change the URL of the installation either.

Stas K. ●

Carl Benson wrote:

Not able to change the URL of the installation either.

License URL could be changed during 30 days after purchase. Please send us request to support@useresponse.com for us to change it for you.

Stas K. ●

Carl, We've changed license URL to the requested one