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Cannot change "knowledge base" article back to response
Steps to reproduce
1. Tap Create new Response
2. write some text and check Knowledge base and select category
3. publish response
4. after that, tap on Edit button
5. uncheck Knowledge base button and save
6. Response remain as Knowledge base
Files:
Events.zip
Thank you Denis,
may confirm that your fix works correctly!
Thank you Denis,
may confirm that your fix works correctly!
Hello Denis,
sorry to say this, but one problem appear since I undeped knowledge base file. Don't know if it should be related to your changes, but such problem wasn' there before.
Please check attached error file. Thank you
Hello Denis,
sorry to say this, but one problem appear since I undeped knowledge base file. Don't know if it should be related to your changes, but such problem wasn' there before.
Please check attached error file. Thank you
I see you changed state to "In progress" and now I realized that my report was incomplete. So to help you at least little
How this issue happen
1. tap on "Edit" button at the bottom of screen in "Response" detail
2. change "Category" in any way
3. tap on "Save changes"
4. error appear
I see you changed state to "In progress" and now I realized that my report was incomplete. So to help you at least little
How this issue happen
1. tap on "Edit" button at the bottom of screen in "Response" detail
2. change "Category" in any way
3. tap on "Save changes"
4. error appear
One more information that may helps. When I disabled "Knowledge base" module, it works fine. When I enable it back, error appear again, so it's on 100% related to something in this module.
One more information that may helps. When I disabled "Knowledge base" module, it works fine. When I enable it back, error appear again, so it's on 100% related to something in this module.
Perfect, thank you. After testing, all seems to work as expected.
I have a few more smaller or bigger problems, but I'll wait till 3.0 Beta, so problems will be fixed in new release. Thanks once more and nice day.
Perfect, thank you. After testing, all seems to work as expected.
I have a few more smaller or bigger problems, but I'll wait till 3.0 Beta, so problems will be fixed in new release. Thanks once more and nice day.
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