This object is in archive! 
Upvote 2

Cannot add new Responses or register users after initial install

Archived Gabriel R 11 years ago

We are evaluating UseResponse and are trying to make a test installation of the free version on our server. After struggling with the awful ZendGuard (you should really find a simpler solution to distribute your test version) we finally got a running installation of UseResponse.

However neither can we add new responses nor any new users or browse categories. Every action results in a "Not found" server error for urls like "useresponse/quicksearch" and "useresponse/registration"Any idea why that is?

Replies (7)

photo
1

Free version is protected by Zend Guard Loader so code is partially encoded. Corporate package doesn't have it. It's not test copy of UseResponse. To evaluate full features, please Create Demo

I think the problem with your installation is that you've installed it in folder of domain. If you are using apache, go to .htaccess located in root of directory where ur is installed and change line

  1. RewriteBase /

to

  1. RewriteBase /foldername

Where foldername is the folder where ur is installed

photo
1

Thanks for the quick reply. However adding the RewriteBase line had no effect. The problem persists...

photo
1

What apache error log says?

photo
1

When I try to create a new Question the error log prints:

"File does not exist: /var/www/useresponse/quick, referer: http://172.xxx.xxx.xxx/useresponse/"


And there really is no such file or folder. Should this actually exist or is this some kind of function call?

photo
1

It's actually a function call. You should check apache error logs, as the problem 99% in .htaccess on your end.

photo
1

Ok, we got it running. We actually used the default .htaccess file that came with the UseResponse download. But we had to uncomment the last two lines:


  1. #Options -Indexes
  2. #IndexIgnore *

(And honestly I don't know what these do...)


Thank you very much for your assistance.

photo
1

Glad that you had it running. We'll be here to assist in can any questions

Replies have been locked on this page!