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"Branding: Removed", but still there

Archived jasperisu 11 years ago

Hi there,


ive purchased branding removal. On my licence it says "Branding: Removed". But its still visible in the footer.


is that something i should do myself now, in the HTML?


there is now way to handle the text/images in the footer via menu's, right (like for instance the header & logo do have) ?

Best Answer
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When branding removal is purchased, logos at the bottom shouldn't appear automatically. Also in pop-up and in email there won't be any mention of UseResponse.

Please download main license key from Licenses Page and upload it to application/configs

Then clean cache folder. In case it won't work, let us know, so we could review your problem.

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Replies (6)

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13

When branding removal is purchased, logos at the bottom shouldn't appear automatically. Also in pop-up and in email there won't be any mention of UseResponse.

Please download main license key from Licenses Page and upload it to application/configs

Then clean cache folder. In case it won't work, let us know, so we could review your problem.

This comment is in trash! Restore
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14

hm now it says : "License Validation checks are damaged or tampered"


there was already a licence.key , which i overwrote via FTP, after downloading the main license key your site

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11

Pretty weird. Please send us FTP access and link to community for us to check it - support(at)useresponse.com

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15

ok ive sent the requested info to support@

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16

We've fixed the problem... Hope it won't appear again.

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14

thanx ;p

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