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After Validation Install fails with "page 404" error

Archived Dimitris P. 11 years ago

I am installing UR on a Debian 6 server. Zend is installed and seems to be oK. Installation has started and all errors are resloved (write permissions on folder, mod_rewrite enabled etc).


I fill in the Administrator access parameters and press "Validate", and it passes OK, showing me the "accept license agreement". I select the check and the "Install" button appears.


The error appears here. When I press the button, the next page is a "404 Not Found" Page...as follows


Not FoundThe requested URL / was not found on this server.


Any ideas?


BR,

Jim

Replies (9)

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Forgot to say that the link in the address bar is :


"http://idea/#install"


Server is internal not public

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What error log shows you on the server?

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Stas Kuzma wrote:

What error log shows you on the server?
where can I find this log?

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Different systems store them in different locations. Checks logs folder or error_logs files above your domain folder, otherwise google it

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from /var/log/apache2/error.log I get


[Mon Apr 15 21:11:54 2013] [error] an unknown filter was not added: PHP

[Mon Apr 15 21:11:54 2013] [error] an unknown filter was not added: PHP

[Mon Apr 15 21:12:25 2013] [error] an unknown filter was not added: PHP

[Mon Apr 15 21:12:25 2013] [error] an unknown filter was not added: PHP

[Mon Apr 15 21:12:33 2013] [error] [client 10.100.120.175] Attempt to serve directory: /data2/web/idea/, referer: http://idea/index.php


the last line appears when I click "install"

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We should take a look at your Environment. That is possible only with valid license of corporate package

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Dimitris,

While installing system, open browser console and check if you have any errors appear when clicking on Install button

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remove branding cause problem

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mohamad tolou wrote:

remove branding cause problem
Mohamad,

Could you please go to licenses page, change license url to your domain, then download license.key and put it in application/configs

Then clean cache folder

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