User Creation Date

Paul Wilson shared this question ago

Answered

Hi Team,

I was just wondering where in the user profile is it just the changelog which shows the date and time a user account was created?

I ask because, I adjusted the SSO to send across the "Business Name" for a user account to be created. And for tim.begley@opsaust.com.au it appears that it hasn't been set. Is there anyway you can review what was sent across to verify whether the details where infact parsed?

Thanks

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Comments (1)

Stas Kuzma ● 12 days ago

Hello Paul,

You can check all the details on user updates (custom field, when user was created, etc) on user profile in options - change log. See attached screen

More Details abhout logging is here https://help.useresponse.com/knowledge-base/article/track-activity-in-useresponse-logs

In your case user could be created before business name was passed and integration was done.

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Paul Wilson ● 8 days ago

Hello Stas,

Appreciate the confirmation.

Can you tell me how we might overcome this issue regarding passing the custom fields to ensure that the data is set correctly?

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Liza Filipovich ● 8 days ago

Hi Paul,

As I understand from your explanation, you'd like to use Business Name for your customer's full name. You should pass this info in the script on your side.

As it's a public discussion, please send us the adjusted SSO script to support@useresponse.com and we'll check how you send the user's full name.

Regards,

Liza

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Paul Wilson ● 8 days ago

Hi Liza,

I will do that, I will also send you a copy of the cookie which is created with the file that I amended.

Thanks

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