I tried to upgrade my installation but that failed. I did not get any error message, except what can be seen on the attached screen shot.
Thanks, Helge
Could you please use manual upgrade or send us FTP - system access to support (at) useresponse.com to take a look at the problem
I just sent FTP login details via e-mail.
Received it... We'll take a look and upgrade you during the day. Could you please send also admin access into your system?
Both you and Paul Yakubets still have user accounts in my installation. I just gave both accounts admin privileges.
Helge,
The problem was in user permissions that didn't have write privileges to the folders
The forum does not work know and I get crash report e-mails all the time!
OK, just saw the message about the SQL query. Will do that now.
Helge, as Paul mentioned above , go to phpmyadmin to your MYSQL database and make that query
If you want we can do it for you
For others that find this thread: in addition to executing the SQL script it was necessary to delete the content of the Cache directory.
Replies have been locked on this page!
Could you please use manual upgrade or send us FTP - system access to support (at) useresponse.com to take a look at the problem
Could you please use manual upgrade or send us FTP - system access to support (at) useresponse.com to take a look at the problem
I just sent FTP login details via e-mail.
I just sent FTP login details via e-mail.
Received it... We'll take a look and upgrade you during the day. Could you please send also admin access into your system?
Received it... We'll take a look and upgrade you during the day. Could you please send also admin access into your system?
Both you and Paul Yakubets still have user accounts in my installation. I just gave both accounts admin privileges.
Both you and Paul Yakubets still have user accounts in my installation. I just gave both accounts admin privileges.
Helge,
The problem was in user permissions that didn't have write privileges to the folders
Helge,
The problem was in user permissions that didn't have write privileges to the folders
The forum does not work know and I get crash report e-mails all the time!
OK, just saw the message about the SQL query. Will do that now.
The forum does not work know and I get crash report e-mails all the time!
OK, just saw the message about the SQL query. Will do that now.
Helge, as Paul mentioned above , go to phpmyadmin to your MYSQL database and make that query
If you want we can do it for you
Helge, as Paul mentioned above , go to phpmyadmin to your MYSQL database and make that query
If you want we can do it for you
For others that find this thread: in addition to executing the SQL script it was necessary to delete the content of the Cache directory.
For others that find this thread: in addition to executing the SQL script it was necessary to delete the content of the Cache directory.
Replies have been locked on this page!