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Upgrade failed

Archived Helge K. 12 years ago

I tried to upgrade my installation but that failed. I did not get any error message, except what can be seen on the attached screen shot.


Thanks, Helge

Replies (9)

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16

Could you please use manual upgrade or send us FTP - system access to support (at) useresponse.com to take a look at the problem

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15

I just sent FTP login details via e-mail.

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14

Received it... We'll take a look and upgrade you during the day. Could you please send also admin access into your system?

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13

Stas Kuzma wrote:

Received it... We'll take a look and upgrade you during the day. Could you please send also admin access into your system?
Sorry, forgot that.


Both you and Paul Yakubets still have user accounts in my installation. I just gave both accounts admin privileges.

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Helge Klein wrote:

Sorry, forgot that.


Both you and Paul Yakubets still have user accounts in my installation. I just gave both accounts admin privileges.

We have upgraded your system. Now you need to execute an SQL query to complete migration on new version:

  1. ALTER TABLE `ur_response_types` ADD COLUMN `has_votes` TINYINT(1) UNSIGNED NOT NULL DEFAULT '1' AFTER `has_negative_vote`;

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12

Helge,

The problem was in user permissions that didn't have write privileges to the folders

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13

The forum does not work know and I get crash report e-mails all the time!


OK, just saw the message about the SQL query. Will do that now.

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19

Helge, as Paul mentioned above , go to phpmyadmin to your MYSQL database and make that query

  1. ALTER TABLE `ur_response_types` ADD COLUMN `has_votes` TINYINT(1) UNSIGNED NOT NULL DEFAULT '1' AFTER `has_negative_vote`;

If you want we can do it for you

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15

For others that find this thread: in addition to executing the SQL script it was necessary to delete the content of the Cache directory.

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