Add Lock Replies to event Chat: User Opens chat
Context:
- The trigger "Outside of Business Hour to Contact Form" https://onsite.threecolts.com/admin/triggers/194/edit, sends the message, but does not let to Lock Replies.
Problem:
- Event "Chat: User Opens chat" does not create a chat. But it sends the message to the chat. We should be able to close the chat
Stakeholder: Ally
Replies have been locked on this page!