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All fields cleared after signing in

Archived George Mobidia 12 years ago

I filled out all of these fields (just testing out Use Response) and was asked to sign in after hitting Post Response. After signing in, everything I had filled out was gone.

Best Answer
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We've identified that bug in Internet Explorer and OSx Safari.

Thanks for sharing the bug.


Update: Fix is in comments and will be incorporated in 2.0

Replies (8)

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We've identified that bug in Internet Explorer and OSx Safari.

Thanks for sharing the bug.


Update: Fix is in comments and will be incorporated in 2.0

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Not fixed yet - at least for Safari on Mac (all updates installed etc)

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Super flu wrote:

Not fixed yet - at least for Safari on Mac (all updates installed etc)
We'll check in Safari on Mac tomorrow.

In order to provide you with further support and for us to check on the problem you mentioned, could you please send your license info to support(at)useresponse.com ?

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I am a new user - I did not buy the system, simply used the google login to post a question.


I'm looking for an alternative to GetSatisfaction, which we have been using for 2 years now. Aside from the cost ($99/month), they are very slow at implementing solutions, and really bad at UI and UX. The most annoying thing is that a client doesn't have to select the product he is talking about, so you end up with a question and no product to associate it with (in other words, they don't have required fields... welcome to 1995).


So UR is currently our #1 candidate, hopefully you guys are much better :)

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This just happened to me after I signed up using my Twitter account.

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.dh wrote:

This just happened to me after I signed up using my Twitter account.
Could you please provide your OS and Browser + version?

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Mac OS X Snow Leopard + Google Chrome.

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Update: Attached you can find latest file. It will be incorporated in the next release.

For current customers to fix the bug see attached file to extract and upload:public/assets/js

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