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Under Consideration 2
Create Widget Chats for multiple teams... photo
7 Under Consideration
Android and ios apps for conversations photo
7 Under Consideration
Gather Feedback 2
Add Regular Expressions to be used in trigger conditions photo
4 Gather Feedback
Allow an optional (annotated) screenshot with feedback photo
7 Gather Feedback
Planned 5
Sort Options for Search Results photo
5 Planned
Customer: Ticket Search photo
4 Planned
Advanced Search for Users in Community photo
8 Planned
Add option to get more votes on trending ideas photo
5 Planned
Microsoft Onedrive and Teams photo
8 Planned
In Progress 1
Go from one chapter to Another in Knowledge Base photo
4 In Progress
Completed 33
Queue Management in Live Chat photo
1
Integration with Azure DevOps photo
9
Use Variables in Canned Responses photo
3
Close votes for an idea within status settings photo
4
Link Tickets & Topics photo
2
Improve Team Management & System Permissions photo
7
Check in - Check Out for Business Day photo
4
Schedule Send of Replies photo
2
Development/implementation progress bar photo
11
Ability to manage user from topic/ticket page photo
2
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