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New Idea

Roadmap - Whats' Next?

Topic: Under Consideration 6
Android and ios apps for conversations photo
8
6 y
Create Widget Chats for multiple teams... photo
9 Live Chat & Messengers
8 m
Show extra ideas when user submits vote photo
1
3 m
Sound Notifications on new chats photo
1
3 m
Allow field configuration per topic type photo
3 Knowledge Base Solution
4 y
Recommended answers from the FAQ get included in autoresponses photo
2
6 y
Topic: Gather Feedback 5
Add Regular Expressions to be used in trigger conditions photo
5
6 y
Customer: Ticket Search photo
4 Help Desk with Ticketing
22 m
Allow an optional (annotated) screenshot with feedback photo
7
7 y
Add setting for CSAT to expire ranking link or accepting rating in the request photo
2
4 m
Show Relative Created / Updated time in the Kanban Card photo
2
15 m
Topic: Planned 6
Notification Center on Mobile UI photo
1
7 m
Make smart automation system for agents and admins photo
1
8 m
Microsoft Onedrive and Teams photo
8
2 y
Sort Options for Search Results photo
5
2 y
Add option to get more votes on trending ideas photo
5
5 y
Advanced Search for Users in Community photo
8
4 y
Topic: In Progress 2
Add more control of users subscriptions & community updates photo
1
17 m
Github / Gitlab Integration photo
7
57 d
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