New Idea

Roadmap - Whats' Next?

Under Consideration 4
Advanced Search for Users in Community photo
8 Under Consideration
Sort Options for Search Results photo
4 Under Consideration
Create Widget Chats for multiple teams... photo
7 Under Consideration
Android and ios apps for conversations photo
7 Under Consideration
Gather Feedback 2
Add Regular Expressions to be used in trigger conditions photo
4 Gather Feedback
Allow an optional (annotated) screenshot with feedback photo
7 Gather Feedback
Planned 4
Microsoft Onedrive and Teams photo
8 Planned
Add option to get more votes on trending ideas photo
5 Planned
Go from one chapter to Another in Knowledge Base photo
4 Planned
Group user tickets in a tab for team viewing photo
6 Planned
In Progress 3
Integration with Azure DevOps photo
9 In Progress
Merge all embeddable widgets into one photo
3 In Progress
Integrate predefined themes and New UI of frontend photo
9 In Progress
Completed 29
Use Variables in Canned Responses photo
3
Close votes for an idea within status settings photo
4
Link Tickets & Topics photo
2
Improve Team Management & System Permissions photo
7
Check in - Check Out for Business Day photo
4
Schedule Send of Replies photo
2
Development/implementation progress bar photo
11
Ability to manage user from topic/ticket page photo
2
Badging & Awards for Answerers and Support Staff photo
26
Update Support Agents on Specific Number of Votes photo
3
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