eBay Token Generation

This document outlines the process for generating/refreshing eBay tokens. These tokens are required for API integrations and must be refreshed periodically.

1. Check if the eBay Instance is Created in Callbacks

Before generating/refreshing tokens, we need to verify that the eBay instance exists in our system. Follow these steps:

1.1. Log into the Callbacks Database:

• Go to https://callbacks-new.wearepentagon.com/phpmyadmin.

1.2. Search for the Client Instance:

• In the database, click on "client", then search for the client instance by clientName

2. Generate and Refresh eBay Tokens

There are two types of tokens:

• Trading API Token – Used for updating/creating products and downloading orders. Account → eBay Token
• Access Token – Used for catalog, metadata, issue refunds, claims. Account Marketplace eBay → Access Token

2.1. Access Token

1. Generate the authorization link:

   • Once you open the tab on ‘Accounts Marketplace eBay’ and click ‘Insert Account Marketplace eBay’, enter the email address that will receive the authorization email

     * Please ensure that the cron/cron group is activate, otherwise, you will not receive the mail. *php82 /var/www/ebay/bin/catalog/cron_ebay_003_get_metadata.php

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2. Check the Email:

   • Once the email is received, click on the link provided. Important: Ensure you are not logged into any other eBay account before clicking the link to avoid conflicts.

1. Authorize:
   • After clicking the authorization link, you'll be prompted to authorize the integration. If the authorization is successful, you should receive a confirmation message.

2.2. Trading API Token

1. Get the Trading Token:

   • Click on the "Get eBay Token" button in the system.

2. Follow the Steps:

   • A new window will appear with steps to generate the token. Follow these instructions to complete the process.

3. Confirmation:

   • After the token is generated, you should receive a confirmation message.

3. Check Token Expiration

• After refreshing the tokens, refresh the "Account Marketplace eBay" page. You should now see the new expiration date for both tokens.

Additional Tips:

• Token Expiry: Tokens must be refreshed every 18 months.
• Password Changes: Tokens must also be refreshed if the client changes their eBay password.