Self-Hosted standard package includes feedback system (ideas, problems, questions, thanks) to organize your online community, moderation, live chat, announcements with unlimited agents, users and many more great features with open code.
You can extend the system by adding new features with available addons/modules.
You can purchase addons with core package for one-time fee along with core package or later from Your Account page.
Help Desk Module with Ticketing
Provide support using emails, embeddable contact forms, facebook, twitter integration. Use ticket rules and automation to organize your support center and workflow.
Knowledge Base Module
Create articles, manuals, faqs to be used as internal or public documentation. Sorted by categories, articles could be used on home screen of your community or as embeddable widget on any page of the website.
Live Chat Module
Use live chat widget to provide support to your customers in your application, website or right inside messengers like Viber, Skype, FB Messenger, WhatsApp, Telegram.
Setup could be done in Administration » Login Plus » Single Sign-on
LDAP and SAML SSO integration requires upgrade to Enterprise package
Custom Theme Development
We can develop custom theme for you so that your community would have the same look and styles as your website. More details could be found in Theme Customization Service
Once you purchase any addon, you would need to install it. Please follow installation of Self-Hosted modules guide on the procedures how to install new addons.