ChannelReply provides up to 35 details on your Octopia tickets, including information about the order, product, and customer. Some of the most important datapoints are:
- Order ID
- Sales Channel (Cdiscount, Empik, Castorama, etc.)
- Shipping Address
- Promised At Max (latest delivery date)
- Tracking URL
Currently, Cdiscount is the only Octopia channel we have tested, and all information above is based on performance on Cdiscount tickets. Available data may vary on other Octopia channels.