Spam Filters

JetApps Requests shared this idea 4 months ago
Completed

We've been getting a slew of "Viagra" Spam on our forum and even though we have filters for it they still seem to get through. What else can we do so we can cut down on this spam botting?

Comments (6)

photo
1

Hi,

please edit your automation rule and add ban words separately for "Topic: Body/Details" and "Topic: Subject" conditions.

Please refer to the article for more details How to create banned word list?

photo
1

We have added some key words to both the subject and body spam filters but, while the subject filters are working as intended the body filters aren't doing anything and users can still post banned words in them. Is there anything else we can do?

photo
1

Hello,

could you please send us to support@useresponse.com the example of banned words that could go through your body filter?

I'll look forward to get them in order to find out the issue.

Thanks in advance.

photo
1

we've banned both the words viagra and pharmacy, and in a test post we were able to place "viagra pharmacy FREE" in the body of a new post.

photo
1

Hi,

I found out the issue in your trigger.

Please select "Match Any" option for conditions and the trigger will be launched both for subject and topic body.

Please let me know if it works for you.

photo
1

Thank worked perfectly. Thank you