Is there a (access) change log in the tool?

Mika Marciel Mates shared this question 2 years ago
Answered

Change: As an admin, I can change user type access from an ordinary user to Agent?


I need the log to know of who (since we do have a lot of Admins) executed the change and what time he/she does it?


Thanks!

Comments (3)

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In order to check all the changes related to topic, ticket, article, you can check change log located under Options when you are on that page.

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Hi Stas - What about those changes made by the Admin. Sample change user access type from Default User to Admin

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Hi Mika,

Unfortunately we don't have such logging

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