Add pages to widget

Answered Sujith Acharya 7 years ago

In the support center widget, i would like to add few extra pages. How do i customize the widget pages?


ex:

Page 1: Select topic and title

Page 2: Find relevant results

Page 3: Create a new request

Replies (1)

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You can create as many widgets as you'd like and integrate them on different pages of your website or application.


If you want to rename any text, please go to Administration - Languages and change the translation or naming for any wording in widget.

The process how widget handles the requests can't be changed and works the following:

  1. Start contact or feedback form
  2. Customer enters his question, idea or ticket
  3. System tries to find similar topics or articles;
  4. Customer either gets answer or proceeds to adding his own with full details.

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