Add editing tools to internal notes

Lee Roquet shared this idea 19 months ago
Completed

We would like to see the editing tools added to the ticket and post internal notes. Our teams share a lot of details internally and it would really help to have them be able to format details.


7c74699d33eaec2f2a0556dafc55287e

Comments (5)

photo
1

Hello Lee,

Thank you for the idea. We wanted to keep internal notes as simple as possible, but I think that it requires some enhancements. We would put it in our roadmap.

photo
1

links and images are mostly required.

photo
photo
1

Great news! We've recetly started working on it. Expect it to see in the next release.

Along with that, we havr been adding support for using internal notes as drafts for comments to publish public comments later from internal notes

photo
1

WYSIWYG is available for internal notes starting from 4.2 release that would be pushed live shortly. As it's not widely used, we've made it to appear in the toolbar area with mouseover.

photo
1

great solution! thanks stas!

photo