4.0.8 Version

Tweaks:

  • Add search by ticket id;
  • Improved Multi-Forums for Enterprise customers;
  • Add full support of Multi-language Knowledge Base for Enterprise customers;
  • Added option to show FAQ in embeddable widgets;
  • Added option to display content in specific article or category in Knowledge Base Widget;
  • Improved Mobile UI by adding search option on all pages + minor improvements
  • Added ability to vote inside widget if anonymous voting is on.

Bug Fixes:

  • Fixed search in Knowledge Base and on Topics;
  • Fixed problems with editing new reports;
  • Sometimes emails showed special characters with wrong code;
  • Fixed priority management in tickets;
  • Fixed automation rules in the system.

60+ minor bug fixes and improvements. 

Is article helpful?