Help Center - UseResponse

by Threecolts Help Center - UseResponse

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Announcement: UseResponse Progress and Success in 7.x Releases 9 Mar 2023

Recent Activity

Add Lock Replies to event Chat: User Opens chat

New Oleg S. ● ago ● No Comments

1 vote

Where can I find the current license file?

Need Answer Carsten N. ● Comments: 1 ● Reply ago by Oleg S.

Add sso_account_id field to each customer in Threecolts (Internal)

Gather Feedback Oleg S. ● ago ● No Comments

1 vote

Filtering tickets by their status

New [email protected] ● ago ● Help Desk with Ticketing ● No Comments

2 votes

[ФИЧРЕП] управление правами на создание\редактирование\просмотр аналитических отчетов

New Максим П. ● ago ● No Comments

1 vote

Make catagory "filter" available in helpdesk also in mobile view

Under Consideration Michal S. ● Help Desk with Ticketing ● Comments: 1 ● Reply ago by Lana

2 votes

How to deal with "Daily user sending quota exceeded"

Answered Jirka M. ● Comments: 12 ● Reply ago by Jens H.

Ability to send message on mobile

Under Consideration Marcus ● Help Desk with Ticketing ● Comments: 1 ● Reply ago by Oleg S.

2 votes

Implement a TeamViewer Session Interface

Under Consideration Jens H. ● Comments: 7 ● Reply ago by Jens H.

1 vote

Github / Gitlab Integration

In Progress Jens H. ● Comments: 5 ● Reply ago by Stas K.

9 votes

Show extra ideas when user submits vote

Under Consideration Stas K. ● Comments:

2 votes

Add setting for CSAT to expire ranking link or accepting rating in the request

Gather Feedback Stas K. ● Comments:

3 votes

How to Disable "Account is Created" Email

Need Answer Jim R. ● Comments: 3 ● Reply ago by Jim R.

Notification Center on Mobile UI

Planned Stas K. ● Comments:

2 votes

Webhook Chat Integration

Gather Feedback Jak G. ● Live Chat & Messengers ● Comments: 1 ● Reply ago by Stas K.

4 votes

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